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How task888 Handles Your Privacy

When you open an account with task888, you share information with us — your name, contact details, and wallet credentials for DANA, OVO, or GoPay.

DANA wallet data securedOVO and GoPay credentials protectedAccount access via encrypted loginData held only as long as neededContact us to request changes
task888 How task888 Handles Your Privacy
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, update, or request deletion of your personal data, our account support team is the right place to start. You can reach us through live chat directly inside your account dashboard, by email, or through our social messaging channel. We aim to respond to all privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request when it comes in.

Live Chat Support Open your account dashboard and tap the chat icon to connect with our support team for any privacy or data-access request you need handled.
Email Request Send your data review or deletion request by email. Include your registered account name and the wallet — DANA, OVO, or GoPay — linked to your account.
Social Messaging Reach our Indonesia support team through our official social messaging channel. We monitor it around the clock for urgent account and privacy concerns.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply SSL encryption to every page of the task888 platform, which means data moving between your device and our servers — including your wallet credentials for DANA, OVO, and GoPay — travels in an encrypted channel. Our account security model also uses OTP verification at login and when you initiate a withdrawal, so no payout leaves your account without a confirmed identity step. Here is a breakdown of the four key areas we manage on your behalf.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the platform. You can adjust cookie preferences from your browser settings at any time.

Wallet Data Retention

Your DANA, OVO, and GoPay account numbers are stored only for as long as they are linked to an active account. When you remove a wallet or close your account, those records are deleted.

Account Security Measures

OTP verification is required for login from a new device and for every withdrawal request. This step ensures that only you can authorise movements from your account balance.

Your Right to Access and Correct

You can request a copy of the personal data we hold on you, or ask us to correct inaccurate details, through live chat or email. We will respond and act on verified requests promptly.

Common Questions About Your Privacy on task888

These are the questions we hear most often from account holders about how their data is managed, who can see it, and what options they have to update or remove it. If your question is not covered here, our live chat team can address it directly.

We collect your name, email address, phone number, and the e-wallet details — DANA, OVO, or GoPay — you provide during registration. Device and session data are also recorded automatically when you log in.

We share wallet data only with the payment processors handling your transactions. We do not sell or pass your financial details to advertisers or unrelated third parties under any circumstances.

We retain your data for as long as your account is active and for a period after closure as required under applicable regulations. Once that period ends, records are deleted or anonymised.

Yes. Submit a data access request through live chat or email, including your registered account name. We will verify your identity and send you a summary of the information we hold.

Send a deletion request via email or live chat with your account details. Once we verify the request, we will remove your personal data and confirm when the process is complete.

We use session cookies for login continuity and analytics cookies to monitor platform performance. You can disable non-essential cookies through your browser settings without losing access to your account.