Reference

What You Agree To When You Use task888

These terms and conditions set out the rules that apply to your account on task888 — covering how you access the platform, how your wallet connects to DANA, OVO, or GoPay, and what both sides are responsible for.

Account use rulesDANA, OVO, GoPay wallet termsWithdrawal and deposit conditionsAccount suspension policyJurisdiction eligibility
task888 What You Agree To When You Use task888
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account security and the integrity of your transaction records are handled through a layered verification process. When you log in, an OTP is sent to your registered mobile number as a second layer of identity confirmation. Transaction data tied to your DANA, OVO, or GoPay wallet is stored in encrypted form and is not shared with third parties outside of legally required disclosures. You can request a review of your account data or ask for specific transaction records by contacting support with your account ID.

Data Handling

Account data, including your wallet connection to DANA, OVO, or GoPay, is stored in encrypted form. We retain transaction records for the period required under applicable regulations and no longer.

Cookie Policy

We use session cookies to keep your account logged in across pages and to remember your preferred language and currency settings. You can clear cookies through your browser settings at any time.

Account Security

Login requires OTP verification to your registered number. If you suspect unauthorised access to your account, contact support immediately so we can freeze the account and review recent activity.

Data Requests and Changes

To request a copy of your stored data, update your registered contact details, or ask for account deletion, reach our support team via live chat or email with your verified account ID ready.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is available around the clock. You can reach us through live chat inside your account dashboard, by email, or via the help form on the contact page. For wallet-related disputes involving DANA, OVO, or GoPay transactions, have your transaction reference number ready — it speeds up the review process considerably.

Team online

Live Chat Support

Open live chat directly from your account dashboard. Our team handles terms queries, account access issues, and wallet disputes around the clock without a wait queue during standard hours.

Email Support

Send a detailed message to our support email for written confirmation of any terms interpretation or account decision. We respond to terms-related emails with a reference number for your records.

Help Request Form

Use the help form on the contact page for structured requests — ideal for wallet verification questions or formal disputes involving DANA, OVO, or GoPay payment records.

Common Questions About These Terms

The questions below cover what we hear most often when it comes to account rules, wallet conditions, and how these terms are applied. If your question is not here, live chat support can walk you through it directly.

We notify you via your registered contact details when terms change. Continuing to use your account after the notice period counts as acceptance. If you do not agree, contact support to close your account before the update takes effect.

Yes. All e-wallet transactions processed through your task888 account — deposits and withdrawals via DANA, OVO, or GoPay — are subject to these terms, including the conditions around transaction verification and dispute resolution.

Accounts flagged for activity that breaches these terms may be suspended while a review is carried out. You will be notified by email, and you can contact support to understand the reason and request a review of the decision.

Contact our support team via live chat or email with your account ID. We will confirm your identity through the registered mobile OTP before sharing any stored account or transaction data with you.

Access to task888 and the applicability of these terms depend on local law in your area. These terms are valid only in eligible regions where access is permitted under applicable regulations — please verify before using the platform.

Reach out to support via live chat or the help form. For formal disputes, email contact provides a written record. If you disagree with the terms as a whole, you may request account closure through the same support channels.